This Privacy Policy ("Policy") applies to lovebug.dog, and Lovebug Dog Training Club (the "Company") and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include lovebug.dog. The Company's website is lovebug.dog. At Lovebug Dog Training Club, we offer private sessions, day-training and group classes across Los Angeles and Ventura County. Using Positive Reinforcement Training, we create personalized plans that foster confidence, connection, and lifelong learning. Whether you’re welcoming a new dog, addressing challenges with a long-time companion, or looking to strengthen your bond and activity with your dog, we’re here to help you thrive together. By using the Company website, you consent to the data practices described in this statement. 

Collection of your Personal Information 

In order to better provide you with products and services offered, the Company may collect personally identifiable information, such as your:   

• First and last name 

• Mailing address 

• Email address 

• Phone number 

• Employer 

• Job title 

• Lovebug Dog Training Club collects, but is not limited to, the following information from visitors: full name, address, email address, phone number, dog's name, dog's breed, dog's age, vaccination records (e.g., proof of required vaccinations), health records (e.g., medical history and existing conditions), and behavioral concerns (e.g., history of aggression, anxiety, or specific training needs). 

If you purchase the Company's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.   

The Company may also collect anonymous demographic information, which is not unique to you, such as your: 

• Age 

• Gender 

• Race 

• Religion 

• Political affiliation 

• Household income 

• Lovebug Dog Training Club collects, but is not limited to, the following demographic information from visitors: age or date of birth (if required for service eligibility), gender (if voluntarily provided), city, state, and country of residence, ZIP or postal code, number of individuals in the household (if relevant to training services), presence of other pets in the home, occupation or employment 

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. 

Use of your Personal Information 

The Company collects and uses your personal information in the following ways:  

• to operate and deliver the services you have requested 

• to provide you with information, products, or services that you request from us 

• to provide you with notices about your account 

• to carry out the Company's obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection 

• to notify you about changes to our lovebug.dog or any products or services we offer or provide through it 

• in any other way we may describe when you provide the information 

• for any other purpose with your consent. 

The Company may also use your personally identifiable information to inform you of other products or services available from the Company and its affiliates. 

Sharing Information with Third Parties 

The Company does not sell, rent, or lease its customer lists to third parties. 

The Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services tothe Company, and they are required to maintain the confidentiality of your information. 

The Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Company or the site; (b) protect and defend the rights or property of the Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company, or the public. 

Tracking User Behavior 

The Company may keep track of the websites and pages our users visit within the Company, in order to determine what the Company services are the most popular. This data is used to deliver customized content and advertising within the Company to customers whose behavior indicates that they are interested in a particular subject area.  

Automatically Collected Information 

The Company may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding the use of the Company's website. 

Use of Cookies 

The Company's website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. 

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize the Company's pages, or register with Company's site or services, a cookie helps the Company to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the Company's features that you customized. 

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Company's services or websites you visit.

Third-party Service Providers

We may share your information with third-party service providers, such as Google Analytics, to track and analyze the use of the services. To opt out of being tracked by Google Analytics across the services, visit https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

Links 

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. 

Security of your Personal Information 

The Company secures your personal information from unauthorized access, use, or disclosure. The Company uses the following methods for this purpose: 

•  SSL Protocol 

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.

Your Rights and Choices

The California Consumer Privacy Act (“CCPA”) provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

• The Right to Know and Data Portability. You have the right to request that the Company disclose certain information to you about our collection and use of your personal information over the past 12 months. 

• The Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. We will delete or deidentify personal information not subject to an exception under applicable law from our records and will direct our service providers to take similar action.

• Right to Opt-Out of Sale: Although we do not sell personal information, you have the right to opt out of data-sharing practices. For the purposes of this Policy and the CCPA, a “sale” refers to the sharing or disclosure of personal information to a third party in exchange for valuable consideration.

To exercise your rights described above, please submit a request by emailing us at sarah@lovebug.dog. Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information. 

We will not discriminate against you for exercising any of your CCPA rights. 

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Policy.

California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

California “Shine the Light” Law

California Civil Code Section 1798.83, also known as the “Shine the Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section “Contact Information.”

Children Under Thirteen 

The Company does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this website. 

Email Communications 

From time to time, the Company may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our services, we may receive a notification when you open an email from the Company or click on a link therein.   

If you would like to stop receiving marketing or promotional communications via email from the Company, you may opt out of such communications by Customers or users who wish to unsubscribe from promotional or marketing emails can do so by clicking on the unsubscribe button located at the bottom of any email or by contacting us directly at sarah@lovebug.dog to request removal.

Changes to This Policy 

The Company reserves the right to change this Policy from time to time. For example, when there are changes in our services, changes in our data protection practices, or changes in the law. When changes to this Policy are significant, we will inform you. You may receive a notice by sending an email to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or services available after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by that Policy. 

Contact Information 

The Company welcomes your questions or comments regarding this Policy. If you believe that the Company has not adhered to this Policy, please contact the Company at: 

Lovebug Dog Training Club 

Email Address:  sarah@lovebug.dog 

Phone Number:  818-252-9299   

Effective as of February 21, 2025